Payment must be made on arrival and departure in resort or via our online booking form. We accept Euros, French Cheque all major credit cards or bank transfers.

For Internet bookings, a valid Booking Conformation number must be shown to the driver on arrival at the airport. You will be sent this number by a member of the Transport Grant team by email confirming your booking and giving you a return departure time if applicable. If your flight is delayed we will try to put you on the next available shuttle that we have space on or a partner company .

For any delays you must call or text Transport Grant this will help them organize an alternative transfer for you if necessary.

If you miss your flight you must call Transport Grant as soon as possible and arrange a new transfer if required.

Transport Grant will not accept liability for missed flights, trains, transport or connections caused by vehicle breakdowns, exceptional or severe weather conditions, snow storms, avalanches. Accidents or deaths on the road causing delays to the vehicle, vandalism, unforeseen traffic delays, industrial action by third parties, problems caused by other customers, the vehicle being held or delayed by a police officer or government official, other circumstances affecting passenger safety. Force Majeure (war, civil unrest, terrorism, acts of god, etc) In the event of Transport Grant being unable to deliver the passenger on time and or to their destination, Transport Grant will not be held responsible for any losses or costs incurred. During bad weather, busy traffic days for example weekends and holidays Transport Grant may contact you organizing an earlier pick up time from the resort.

For your comfort and others we do not allow smoking, food or drink on our transfers.

Clients must behave in a good manor. The driver has the right to disallow any client from traveling with us if they feel threatened or believe that the client is behaving in an unsuitable way at any time.

Transport Grant is a French business and therefore governed by French Law.

Transport Grant maintains the right to cancel your booking at any time if it feels it will be unable to supply you with the service you have requested in a correct manner.